Free tool · The Ops Shop

CRM Comparison Tool

Structure your CRM shortlist properly. Score features, compare real costs, and build a clear picture of your options.

Five steps. One clear view.

Walk through each stage at your own pace. Your answers stay in the browser — nothing is saved or sent anywhere.

1

Set the scene

Name the CRMs you're evaluating (up to three) and tell the tool which disciplines your agency covers — perm, interim, exec search. This shapes which features get scored.

2

Audit your current stack

Log what you're paying now — your current CRM, job boards, bolt-on tools. This becomes your cost baseline for the comparison.

3

Score capabilities

Rate each feature across every CRM on a 0–3 scale, or mark it N/A. Categories are weighted by discipline. Every feature must be scored before you can move on.

4

Compare costs

Enter real pricing: users, cost per user, setup fees, and any bolt-ons you'd still need. The tool calculates your Year 1 cost per CRM and shows savings against your current stack.

5

Rate support

Log what you know about each vendor's onboarding, contract terms, and support quality. Rate it Strong, Adequate, Weak, or Unknown if you haven't got there yet.

6

Summary & export

A scored summary across all CRMs — features, costs, support. Export as PDF before closing the tab, or screenshot what you need.

What to have ready

The more detail you bring, the more useful the output. You can still run the tool without everything — just mark gaps as Unknown or N/A.

Your shortlist

Up to three CRM names you're actively comparing.

Current costs

What you pay per user per month for your existing tools — CRM, job boards, anything relevant.

Vendor quotes

Per-user pricing, setup fees, and any bolt-on costs from each CRM's sales team.

Demo notes

Anything you've observed during demos — what worked, what didn't, features that were vague.

Contract details

Minimum terms, notice periods, data migration policies — if you've got them.

User headcount

How many users would be on each system — this drives the cost calculations.

Data, privacy & liability

  • No data is collected, stored, or transmitted. Everything you enter stays in your browser session only.
  • Nothing is shared with The Ops Shop or any third party.
  • When you close or refresh the tab, all data is gone. Export before closing.
  • This tool is provided for informational purposes only. The Ops Shop accepts no liability for decisions made based on its outputs.

Ready to compare?

Takes around 20–30 minutes with everything to hand. Work through it at your own pace — but keep the tab open. Everything stays in this browser session only and is gone when you close it.